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Situations Hub

Concise, practical answers to the situations IT managers actually face. No theory. No fluff. The answer you needed last Tuesday at 3pm.

24 situations · Updated regularly

A stakeholder keeps marking everything as urgent — how do I manage this?

A business stakeholder frequently escalates requests as "urgent", disrupting planned work and frustrating the team.

Stakeholders

Engineer Missed a Critical Deadline

An experienced engineer misses a key delivery deadline for a client-facing feature.

Deadlines

High Performer Showing Toxic Behaviour

A high-performing engineer consistently delivers strong results but undermines others in meetings and creates tension within the team.

Difficult Conversations

How do I give negative feedback without demotivating someone?

You need to address poor performance but don’t want to damage morale or confidence.

Feedback

How do I handle constant priority changes from stakeholders without burning out my team?

Stakeholders keep shifting priorities mid-week, and your team is losing focus and morale.

StakeholdersPrioritiesTeam Health

How do I push back on unrealistic deadlines from senior management?

Youre being asked to deliver work faster than your team can realistically achieve.

Deadlines

How often should I do 1:1s with my team?

Youre unsure what cadence is right and dont want to waste time or miss issues.

1:1sTeam Health

Ive just become a manager and feel overwhelmed by too many priorities. Where do I start?

A newly promoted IT manager is juggling delivery, people issues, and stakeholder demands, with no clear focus.

New ManagerPriorities

Ive just been promoted and now manage my former peers. How do I set boundaries?

You were part of the team last week.

New Manager

I’ve been promoted. How do I manage former peers?

You’re now managing people you used to work alongside, and the dynamic feels awkward.

New Manager

My engineer just resigned. Did I cause it?

A team member leaves suddenly and you’re left wondering if your management pushed them out.

Difficult Conversations

My team keeps missing deadlines. What should I fix first?

Work slips regularly and you’re unsure whether the issue is people, process, or priorities.

DeadlinesUnderperformanceTeam Health

My team missed a deadline and the stakeholder is angry — what should I do first?

A delivery slipped, and the stakeholder is escalating frustration and losing trust.

DeadlinesStakeholdersTeam Health

My team missed an important deadline — what should I do now?

A key deliverable slipped, stakeholders are unhappy, and the team is already under pressure.

DeadlinesTeam Health

Stakeholder Keeps Changing Priorities

A key stakeholder repeatedly changes priorities mid-sprint, causing disruption, rework, and frustration within the team.

StakeholdersPriorities

Team Member Has Gone Quiet

A previously engaged team member has become quiet in meetings, contributes less, and avoids discussions.

Team Health

What should I do about a high-performing engineer who is toxic to the team?

One engineer delivers strong results but undermines others, causing tension and reduced team cohesion.

Difficult ConversationsTeam Health

What should I do if a team member goes around me to my boss?

An engineer has started raising issues directly with your manager instead of coming to you.

Team Health

What should I do if a team member keeps going around me to senior management?

An engineer regularly bypasses you and raises issues directly with your boss, often without context.

Difficult ConversationsTeam Health

What should I do if one of my engineers is underperforming?

A previously reliable engineer has started missing deadlines and producing lower-quality work.

Underperformance

What should I do when a senior engineer is underperforming but has strong historical reputation?

A long-tenured senior engineer is missing deadlines and pushing back on feedback, but others still see them as “solid.”

Underperformance

What should I do when an engineer is consistently underperforming but not failing outright?

They’re not missing every deadline, but they’re slower, less reliable, and others are starting to notice.

Underperformance

What should I do when an engineer pushes back on every decision I make?

A capable engineer challenges most decisions, slowing progress and creating tension in the team.

Why is my team missing deadlines even though everyone is busy?

Work is constantly in progress, but key deliverables slip and no one feels directly accountable.

DeadlinesUnderperformanceTeam Health

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